2018 Year in Review

It’s hard to believe 2018 is already over and we are starting a New Year!

This past year brought with it many successes and we attribute these to our client partnerships and the great people and processes with which we worked in 2018.

We at VSG Commerce™ (VSG) look forward to 2019 and focusing on our objectives of building customer-centric experiences, extending commerce platforms and supporting production environments to grow revenues for our clients.

We look forward to working hard and creating new successes in 2019 and beyond for our clients.

Let’s take a look at some of our 2018 Successes:

Saving Seconds Saves Lives:  Our client, a large supplier of medical supplies, launched a site tailored to Emergency Medical Services personnel.  Every second counts to EMS professionals and that is why a site was created specifically for them, making it easier to find needed supplies, manage their orders and get back to their job of saving lives.

Simplified Self Service:  A leader in medical technology launched Phase 2 of their site this Spring in which they prioritized building stronger customer self-service functionality.  Recognizing that time is the scarcest resource for their clients, they have worked to simplify procedures and products to eliminate unnecessary steps, allowing surgeons to concentrate on providing the best in patient care.

Balance of Style and Function:  Inspiring beautiful design on the outside and trusted performance on the inside is what our client, a leader in kitchen and bath faucets, bath accessories and shower systems, does best.  Their website launched this summer to match these traits with a balance of style and function.  The redesigned site provides users a consistent experience with clear Call-To-Actions providing an efficient path to product information and other relevant content.

The Secret Code:  To meet their company-wide commitment of providing quality equipment, supplies and services for coding and marking solutions, our client launched two new shopping sites this past summer.  These sites were launched on Oracle Commerce Cloud to provide a stronger self-service experience for their customers, allowing more time for customer support resources to drive activities that impact revenue.

Commerce Enabled:  With their new commerce enabled site, our client’s users have been thrilled with the clarity and ease of search. This updated site went live this summer, helping distributors purchase more quickly and efficiently via functionality such as a streamlined catalog and enhanced search as well as Mobile scanner and project list capabilities.

Hot Off the Press!:  A world leader in the design and manufacture of technology that produces outstanding print quality launched their new site this fall.  It rolled out in 2 phases with the first phase being Marketing quickly followed by Commerce.  With the improved design and content management along with the commerce upgrades, users can quickly and easily find what they need for the maintenance and day-to-day operations of their presses.

Personalized Service and Support:  Building upon their initial site launch that introduced personalized B2C and B2B sites, this specialty food distributor launched subsequent phases in which checkout, major integrations and rollouts of strategic regions were implemented.  Currently serving double digit brands on their site via many shipping locations with 200 million unique pricing records, our client is meeting customer expectations and is poised to take things to the next level in 2019.

To learn how VSG and the Oracle Commerce platform can help you grow your eCommerce channel in 2019 and beyond, contact VSG today or call 847-854-5990 x232.